In Our Customers' Words...
"We called Chase and Lunt on Saturday (thank you for Saturday hours!) and what a great
experience we had! Our Account Manager was pleasant, efficient and worked to correct
the situation immediately. We have our new insurance - saving us money. A happy ending
and happy customers! "
Personal and Commercial Lines Customer
"Now that the winter seems finally over I wanted to stop and say thanks to you and all the staff at Chase and Lunt for the outstanding support you gave my family and me though a tough winter season. From the assistance with the ice damage to our home to support when my vehicle was sideswiped in an auto accident while on the way to work. You were very helpful and provided soup to nuts service and support. It’s because of you that we remain loyal fans of Chase and Lunt. Thanks again!"
Personal Lines Customer
“I can't think of anything you can do better, my experiences with your agents have always been the best part of dealing with my insurance policies. Our Personal Lines Account Manager has been superb to work with. Roberta was excellent in handling my bizarre homeowner/auto combo claim a few years ago. Everyone I have interacted with there has been great. I recommend Chase and Lunt any time I hear anyone saying they need to figure out insurance."
Customer Service Survey Response
"Chase and Lunt's growth has been nothing short of breath taking. As a fast growing technology company, we had many choices of agencies to work with. Obviously we picked the right partner in Chase and Lunt. Keep up the good work!"
"We have received outstanding service from Chase and Lunt. I have been extremely pleased with Chase and Lunt's aggressiveness in getting the most competitive bids possible on expiring policies. They truly make a diligent effort to find the best insurer for us. Over time, we have realized significant savings for insurance premiums."
Janice C. Morse
Newburyport Five Cent Savings Bank
"Chase and Lunt consistently provides the products and expertise you would expect from a large brokerage firm, while maintaining the high level of service and feel of a local insurance agent."
President and C.E.O Anna Jaques Hospital
"We find that Chase and Lunt always provides us with competitive pricing and just as important, they respond to us immediately with a high level of service. We also share their values as a locally owned business that believes strongly in supporting the families, businesses and charities in the communities they serve."
President, Shaheen Brothers
"Chase and Lunt has provided the coverage and pricing you would expect from the largest firms while still maintaining the service and personal feel of a local agent. More Importantly, when we had a serious claim and needed them most, we feel they met and exceeded our expectations."
"I am a local restaurant owner in the city of Newburyport. I was referred to Chase and Lunt by local businesses that highly recommended them. Soon I discovered why! The level of integrity, honesty and attention that I received was unmatched by any other of my previous dealings. They worked very diligently to get me the best coverages at the best prices year after year. I highly recommend Chase and Lunt to any business that is looking for a long term relationship."
Owner, Oregano Pizzeria and Ristorante
"Chase and Lunt Insurance agency has proven itself to be one of the top companies in the industry. They consistently provide the best options, prices, coverage and services available. At Chase and Lunt Insurance they make our business feel personal."
Gemini Property Management, LLC
"Congratulations to Chase and Lunt for the Five Star designation. We are pleased that we have all of you on our team. We truly enjoy working with true professionals."
Currier and Associates
Chase and Lunt has received the following honors and designations:
Best Customer Service (Newburyport Daily News): 2011, 2012, 2013, 2014, 2015, 2016
Best Insurance Agency (Newburyport Current): 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
Best Insurance Agency (Newburyport Daily News): 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
Best Insurance Agency - Regional Gold (Wicked Local Newspapers): 2009, 2010, 2013, 2014, 2015
Best Insurance Agency - Regional Silver (Wicked Local Newspapers): 2012, 2016
Five Star Designation (Massachusetts Association of Independent Agents): 2009-2016
IIABA Best Practices Award (Independent Insurance Agents and Brokers of America): 2014-2016
Best Places to Work (Boston Business Journal): 2015
Vendor of the Year (American Training, Andover, MA)