The Massachusetts Association of Insurance Agents (MAIA), is proud to announce that Chase and Lunt Insurance of Newburyport, MA has renewed their Five Star Agency Designation. They have been a Five Star Agency since 2009 and continue to demonstrate excellence in the five imperatives associated with the designation: Customer Focus, Management/Leadership, Human Resource, Product &
Process and Future Success Initiatives.Chase and Lunt is highly proactive in addressing any area within their agency that they think can be improved. Their key philosophy is “constant improvement." They see an improvement initiative not as getting to the end of something, but rather part of the journey as they continue to move forward. Continue reading about Chase and Lunt's Five Star Designation.